Unified Communications as a Service (UCaaS) is a delivery model in which the traditional PBX and collaboration applications and services are outsourced to a third-party provider and delivered over an IP network, typically the public Internet. It enables a uniform telephony experience for all users, regardless of location, due to the availability of affordable bandwidth
UCaaS Benefits
- Employee Mobility
- Scalability
- Secure
- Ongoing cost savings
- Local virtual Phone Numbers
- Quick Install
- Easy to Use
UCaaS Features
Diverse Technology
Optimize your business communications with enterprise-class voice, fax, text, call handling, mobile apps, and BYOD capability
Consistent User Experience
Provides a consistent feature set and user experience to all users around the globe
Full Integration
Seamlessly integrate with business applications including CRM, Accounting, Databases and Collaboration Software including Microsoft Teams and G Suite.
Smart Phone Reliability
Integrate BYOD smartphones and tablets into business phones
Anytime, Anywhere
Manage your entire system whenever,wherever you want.
UCaaS renders a 100% reliable and cost effective technology to allow your company to communicate internally and externally using voice, text, and video conferencing. Additionally providing you an effective chat feature remote access. UCaaS eliminates onsite hardware, ongoing management costs and maintenance contracts. UCaaS will improve on site productivity and reduce Capital expenses.
Infolink Communications works with a wide range of high quality UCaaS providers including as 8X8, AVAYA, Comcast, Dialpad, Intrado, Momentum, Nex Vortex, Ring Central, ZOOM, Mitel and Vonage. Infolink Communications will work with you to review carrier options and identify the best solution to meet your business needs. Infolink will provide recommendations, organize meetings with carrier Engineers and carrier professionals, provide proposals, assist in implementation and provide ongoing support.